FRONT DESK ADMINISTRATOR

Waterfront Agency & Logistics Limited is seeking a smart, professional, computer-savvy, and customer-friendly female candidate to fill the position of Front Desk Administrator at its Apapa, Lagos office.
The ideal candidate must possess excellent communication and interpersonal skills, a pleasant disposition, and the ability to manage front desk operations efficiently while creating a positive first impression for visitors, clients, and business associates.

Receive and attend to visitors, clients, and business associates professionally.
Manage incoming calls, emails, enquiries, and correspondence.
Direct visitors and calls to the appropriate departments or personnel.
Maintain visitor registers, appointment schedules, and front desk records.
Provide administrative support, including data entry, filing, scanning, photocopying, and document management.
Monitor incoming and outgoing correspondence and deliveries.
Keep the reception area neat, organised, and presentable at all times.
Assist with meeting arrangements and other administrative duties as assigned.
Handle enquiries courteously and escalate complaints or sensitive matters appropriately.
Maintain confidentiality and demonstrate professionalism in all interactions.

Minimum of OND or HND in Business Administration, Office Technology and Management, Secretarial Studies, or a related discipline.
Relevant experience in front desk, reception, customer service, or administrative support will be an advantage.
Good computer skills, particularly in Microsoft Word, Excel, Outlook, Email, and other office applications.
Excellent verbal and written communication skills.
Smart, presentable, courteous, and customer-oriented.
Strong organisational skills, attention to detail, and the ability to multitask.
Punctual, reliable, proactive, and able to work with minimal supervision.
Must be willing and able to work onsite in Apapa, Lagos.

Benefits and Rewards
· Competitive Salary: Attractive remuneration commensurate with qualifications and experience.
· 13th-Month Salary: Additional annual salary in line with company policy.
· Health Maintenance Organisation (HMO): Access to healthcare benefits under the company's HMO scheme.
· Free Lunch: Daily lunch provided during working days.
· Professional Development: Opportunities to develop administrative, communication, and customer service skills.
· Supportive Work Environment: Opportunity to work with a professional team in a structured corporate environment.